Register a claim if
You experience errors, phishing or delays with your payments or you do not understand our fees and charges.
- Through the E-mail address: email@example.com
- By contacting the Contact Center:
- Phone ( +297-522-3000)
- Live chat (www.cmbnv.com)
- WhatsApp text messages only (+297-593-6374.)
- In person through the various branches at the information Service desk.
Ask for your claim number to make tracking and follow-up easier.