Please be cautious of phony websites, webpages and emails that appear to represent trusted organizations (such as Caribbean Mercantile Bank) requesting personal or financial information from you.

While appearing legitimate, these are actually malicious attempts by criminals to collect your information for the purpose of committing fraud.

Caribbean Mercantile Bank will never present you with unexpected webpages or send you unsolicited emails asking for your password, Personal Identification Number (PIN), credit card, account numbers, etc.

Report any suspicious requests to Caribbean Mercantile Bank N.V. immediately at (297) 586 0202 or after business hours (297) 586 2878 or email:

Do not respond to unsolicited emails or websites that request personal information.



  • An unexpected website, webpage or email appearing to be from a legitimate company (such as CMB) may try to entice you to provide your personal information by claiming to verify security information or account details, possibly to avoid interruption of a service.
  • You may be asked to complete an online form or to respond to an email requesting personal information for no apparent reason.
  • The information being requested is of a personal or financial nature, such as credit card numbers, account numbers, passwords, Personal Identification Numbers (PINs), date of birth, social insurance numbers, etc.


  • Do not respond to unexpected websites or unsolicited emails that request personal information. If in doubt, contact the trusted company directly.
  • Report any suspicious requests to Caribbean Mercantile Bank N.V. immediately.
  • Please follow safe computing practices such as protecting your privacy, using anti-virus software and protecting your internet connection with a firewall, and using supported browsers to help protect your information.